Technical Field Service Engineer – Lithotripsy (Toronto or Ottawa)

Job Description

Technical Field Service Engineer – Lithotripsy (Toronto or Ottawa)

Full Job Description
Company: KARL STORZ Lithotripsy-America, Inc. (KSLA)

Pay Grade: TBD

Description

KARL STORZ SE & Co. KG based totally in Tuttlingen, Germany, is a family-owned, world business enterprise dedicated to benefiting humanity through advancing clinical science via innovation and education.

For greater than seventy five years, KARL STORZ has been committed to incomes its worldwide popularity as a chief that designs, engineers, manufactures, and markets all its merchandise with an emphasis on visionary design, precision craftsmanship, and scientific effectiveness.

I. POSITION SUMMARY
The Technical Field Service Engineer affords area provider at some point of the U.S. and Canada Lithotripsy clients. This function will be based totally in Toronto, Canada with up to 80% travel.

II. MINIMUM KNOWLEDGE, EDUCATION AND SKILL REQUIREMENTS

• A minimal schooling degree of an Associate Degree in Computer Electronics restore or a two-year vocational electronics certificate.
• Dual Canadian/U.S. citizenship is a plus
• Military electronics schooling/experience is a plus
• Experience working on massive capital scientific tools in a clinic environment
• X-Ray carrier trip strongly preferred
• 3 to 5 years clinical carrier ride preferred
• Diagnostic Imaging or Biomed journey preferred
• Agile and adept Microsoft Windows consumer with sturdy working information of connectvity and listing structure.
• Basic familiarity with laptop hardware restore at the subassembly level.
• Must be in a position to interface immediately with working room staff, scientific engineers, and income managers
• Experience inside the KS business enterprise helpful
• Possess terrific organizational abilities and the capability to multi-task.
• Must have a legitimate passport or be capable to reap one
• Must be in a position to journey up to 80% of the time, each domestically and internationally
• Must be capable to regularly raise to 80lbs
• Must be capable to work in each a protection surroundings and health facility facility
• Must be in a position to backup different territories when needed

III. ESSENTIAL FUNCTIONS

DUTIES AND RESPONSIBILITIES ( Other responsibilities steady with the universal nature and center of attention of the function and/or the dreams and targets of the branch might also be assigned.)

Maintain and provider SLX-T, SLX-F2, SLK Lithotripter structures in assigned provider territory, some may additionally additionally encompass MX X-ray structures (Storz MX Connect and Storz FD21), DUOLITH, D-ACTOR and Magnetolith systems.

Maintain usual verbal exchange with all clients in assigned territory.

Works at once with customers, medical institution working room staff, medical engineers and vicinity income managers on the income and implementation of equipment.

Troubleshoots technical troubles and issues, determines technical answer in accordance with product and consumer specifications, and recommends moves to organization or purchaser representatives for coordinative product solution.

Conducts simple education on product utilization and upkeep with customers.

Maintain all organization furnished tools, take a look at equipment, laptops, iPads, iPhones, and ensures calibrations are current.

Maintains correct inventory.

Follows suited workflow administration on all applicable tactics such as laptop work, paperwork, and documentation submission in a right and well timed manner.

Updates team of workers on all affected person incidents through smartphone and e-mail for desirable investigation.

Other obligations regular with the prevalent nature and center of attention of the job and/or the desires and targets of the branch may additionally be assigned.

#LI-KM1

Vaccine necessities at KARL STORZ due to COVID-19
KARL STORZ is dedicated to retaining a protected work surroundings for our personnel and consequently we require the COVID-19 vaccine for all of our personnel except in any other case due to an underlying scientific circumstance or certainly held non secular beliefs. During the interview process, we motivate you to ask how COVID-19 may also have an impact on the position you are searching for and if you require a sensible lodging concerning the vaccine requirement see beneath on the manner for asking for accommodation. Please click on right here to research extra about our standard response to COVID-19.

Employee Benefits Program Overview for U.S. Locations

Medical / Dental / Vision together with a nation of the artwork health application and pet insurance, too!*
3 weeks’ vacation, 10 vacations plus paid ill time*
401K retirement financial savings graph supplying a fit of 60% of the employee’s first 6% contribution
Section one hundred twenty five Flexible Spending Accounts
Life, STD, LTD & LTC Insurance
Tuition compensation of up to $5,250 per year
Fitness repayment up to $200 annually
Employee referral software of up to $2,000 per hire
And an awful lot more!
Field sales, internships and part-time personnel are now not eligible besides for the place required by means of country law.
Non-employees, which includes transient employees and consultants, are no longer eligible to take part in KARL STORZ advantages program.