Participant Solutions Agent (part-time).

  • Customer Support/Call Centre
  • Part time
  • 1 month ago
  • Canada

Job Description

Participant Solutions Agent (part-time).

* This is for a part-time position for the Assistance Head office branch *.

What’s the opportunity?

Our brand revolves around helpfulness. On top of that, our in-branch Member Solution Rep bring our brand name to life.

In this function, you will put members first and also discover options based upon their distinct financial requirements. That’s why we’re searching for thoughtful, cozy as well as welcoming individuals who understand to quit simply short of really hugging the consumers. A lot greater than a cashier, our Participant Service Representatives do a whole lot. They pay cheques, pay costs, take care of deposits as well as transfers, while always watching for new value-add chances that satisfy the member’s demands.

If you have the self-motivation to supply a remarkable member experience while thriving in an objective oriented atmosphere, you can likewise construct a wonderful career with us as a future Participant Financial Expert or Partnership Manager.

What you’ll get to do:.

Do a juggling act balancing a friendly sales and also service technique with demonstrated capability to proactively pay attention, identify chances to deepen member relationships and solve problems.

Build partnerships with members in branch and also deliver a superior member experience by meeting their first requirements as well as recognizing future possibilities through money chats therefore a lot more!
Demonstrate your understanding of modern technology through enlightening members on our alternate channels (electronic banking and mobile systems) to provide an unforgettable participant experience.
Act as a team player by adding to group results via listening, spotting opportunities and also partnering with various other Coast Capital team members to ideal meet our members financial requirements.
Remain to build a strong understanding of exactly how Shore Capital Cost savings helps in giving monetary wellness to our participants.
Create a favorable member experience by proactively taking ownership of solving and stopping participant financial issues.
Play a detective’s function by maintaining a watchful eye for counterfeit money and also deceptive tasks.

That are we trying to find?

Experience helping clients in a retail atmosphere for a minimum of one year where you used your x-ray vision to spot sales and also recommendation opportunities. If you have proven success working with sales objectives in your previous duties, well that’s a perk.
You are passionate about positively impacting not only your participants yet their neighborhoods also.
You are delighted to show the globe what you found out throughout your post-secondary education in financing, organization management or an associated area. And also you aren’t done learning; you have a desire to know more.
You succeed at constructing relationships with a wide array of people and also want to help them with easy economic assistance.
You are a huge fan of team job and also demonstrate your esprit de corps each day.
You are a multi-tasking master, able to effectively and properly prioritize and also arrange what needs to obtain done.
You have wonderful verbal and also written English. And if you talk Mandarin chinese, Cantonese or Punjabi too, that would certainly make our day. Maybe even our week.
You are tech savvy as well as comfy sharing your expertise with your members.
Flexibility is essential; our branches can be open Mondays to Saturdays from 9:30 to 7:00, so be prepared to gladly function a selection of hrs, consisting of evenings and Saturdays.

At Shore Resources, we value diversity, equity and incorporation. We’re not all the same and also we like it in this way. We do not simply approve differences – we celebrate, sustain, and also we prosper on them for the benefit of our employees, our members, and also our community. We are dedicated to building a team that stands for a variety of histories, perspectives, and also skills.

Why join Coastline Funding?
Objective is our North Celebrity. We consider every little thing via our purpose. It educates the suggestions we give our members, the experiences and also items we produce, and the programs we develop to support our staff members and neighborhoods.

Dedicated to inclusion and also involvement. We have a recurring focus on equity, diversity, and incorporation as well as regularly track exactly how we’re doing, and what we need to do to maintain enhancing. We promote a society where everyone can feel safe to be who they truly are and also prosper.

An occupation that grows with you. Our company believe in establishing our individuals as well as promoting from within. Numerous employees have spent years, and also in some cases their whole occupations, with Coast Funding as well as have progressed from the frontlines to senior management.

Job where you’re most efficient. In 2020 the world altered, which consists of exactly how we work. In response to COVID-19 we launched myWork, which provides staff members flexibility in where they work based upon the nature of their function.

Advantages that bend to the needs of you as well as your family. We provide thorough, customizable benefits for you and also your family, so you can pick what fits best for you and your way of living.

Retired life alternatives. We likewise look after our workers once they retire. That’s why we provide the choice of a specified contribution or specified advantage pension plan or RSP’s.

Mortgage as well as vehicle funding advantages. Employees save thousands on their home loans as well as automobile financings with best-in-category advantages.

Genuine acknowledgment. We identify excellence throughout the year, through an on-line area that allows workers give kudos and many thanks throughout the year. We’re human, which means we like to have a good time with occasions, events, as well as acknowledgment throughout the year.

An award winning culture. We’re a Platinum participant of Canada’s Ideal Managed Firms as well as are regularly recognized by Canada’s Many Appreciated Corporate Societies and the BC Top Employers Awards.

We reinvest 10% back right into the community. When we do well, our communities do well. That’s why considering that 2000 we have actually invested over $90 million into our member’s areas.

Dual your effect. Through our worker volunteer program, Shore Resources gives away $10 for every hr you volunteer to a Canadian charity or non-profit of your option.

Equity, Variety & Inclusion at Shore Resources.
At Shore Resources, we value diversity, equity and also incorporation. We’re not all the same and we like it by doing this. We don’t just approve differences – we celebrate, support, and we thrive on them for the benefit of our employees, our participants, as well as our neighborhood. We are committed to building a group that stands for a range of histories, perspectives, and skills.

COVID-19 at Coast Funding.
Shore Resources Cost savings is committed to the health and safety of our workers, participant, and also areas. With this dedication in mind, Shore Capital adheres to all public health mandates (provincially and/or government, as suitable) and has actually applied numerous safety measures, consisting of calling for all workers to be fully vaccinated against COVID-19, as well as making COVID vaccination a pre-condition to work with Shore Capital. All successful candidates have to provide acceptable proof of complete vaccination versus COVID-19, before any kind of agreement of work comes to be last and also binding, as well as before your beginning day can be set.

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