JR22082758 Customer Relationship Supervisor – GRS

  • Retail and wholesaling
  • Full time
  • 1 month ago
  • Canada
  • Salary Dollar $10-$40 / Hourly

Job Description

JR22082758 Customer Relationship Supervisor – GRS

Work Summary

Manulife Financials’ Canada Retired life division is a leading company of group retirement savings plans for services across Canada. Our plans include Registered Retirement Cost savings, Defined Payment, Registered Pension Plan, Deferred Earnings Sharing, as well as Staff member Share Possession programs.

Coverage to the National Vice Head Of State, Customer Management, this setting is accountable for the administration of an existing block of business in the Region with post-sale service contentment and strategy fund education, resulting in high customer retention for GRS.


Recurring Account/Relationship Administration

New Business: Join the sales finalist presentation, post-sale launch meeting and/or attend the consistently scheduled application meetings/conference calls

Comprehend the customer’s business needs and goals by building a solid recurring partnership with both the customer as well as market resource

Make suitable suggestions for service enhancements and item modifications to complement customer programs

Conduct Plan Manager training

Supply solution according to the released service design for the sector

Total and maintain client accounts

Assistance the Plan Sponsor with satisfying Strategy Administration standards

Proactively search and work to increase possessions as well as support customer relationships

Provides support as well as info to the Financial Education and learning group and/or National Education and learning Specialist group for ongoing education and learning requirements

Supply on critical goals established for Connection Management group


Experience in the Canadian pension market

Bachelor’s degree favored

Knowledge of team retired life as well as non-registered financial savings strategies

Recognizing of pension plan as well as financial investment policies and legislation

Strong mathematical efficiency is preferred

CEBS – RPA Designation to be finished within 18 months of remaining in function


Superior interpersonal, arrangement as well as influencing abilities

Capability to establish assumptions as well as handle arguments

Proven ability to establish top priorities, meet objectives, job separately, and also to add to a teamwork

Proven trouble resolving and analytical abilities

Shown organizational as well as time monitoring skills and the verified capacity to take care of multiple tasks and prioritize obligations

Superior created as well as spoken interaction abilities

Effective presentation abilities

What encourages you?

  • You consume concerning customers, listen, engage and also act for their benefit.
  • You assume big, with curiosity to find methods to utilize your agile approach as well as make it possible for organization results.
  • You flourish in groups as well as enjoy obtaining points done together.
  • You take possession and construct services, focusing on what issues.
  • You do what is right, work with stability as well as speak up.
  • You share your mankind, aiding us develop a diverse as well as inclusive work environment for everyone.

What can we offer you?

  • An affordable salary and also advantages plans.
  • A growth trajectory that extends upwards and also exterior, motivating you to follow your passions and also find out new skills.
  • A concentrate on growing your job course with us.
  • Versatile work policies and also strong work-life equilibrium.
  • Specialist development as well as leadership opportunities.

Our commitment to you

Values-first culture
We lead with our Values each day and also bring them to life with each other.

Limitless chance
We create chances to find out as well as grow at every stage of your profession.

Continual development
We invite you to assist redefine the future of monetary solutions.

Supplying the guarantee of Diversity, Equity and also Incorporation
We promote a comprehensive work environment where everybody thrives.

Championing Company Citizenship
We build an organization that profits all stakeholders and also has a favorable social as well as ecological influence.


Every occupation at Manulife/John Hancock offers the opportunity to learn brand-new skills and also relocate your occupation forward. All set to make an impact someplace? What are you waiting on? Apply today.

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