JR22082758 Customer Partnership Manager – GRS

  • Accounting/Finance
  • Full time
  • 1 month ago
  • Canada

Job Description

JR22082758 Customer Partnership Manager – GRS

Task Description

Manulife Financials’ Canada Retired life department is a leading provider of team retirement savings plans for organizations throughout Canada. Our strategies consist of Registered Retired life Savings, Specified Contribution, Registered Pension, Deferred Earnings Sharing, and Staff member Share Ownership programs.

Coverage to the National Vice President, Customer Administration, this position is responsible for the monitoring of an existing block of company in the Region via post-sale service contentment and also strategy fund education and learning, resulting in high customer retention for GRS.


Continuous Account/Relationship Management

New Organization: Take part in the sales finalist presentation, post-sale launch conference and/or participate in the frequently set up implementation meetings/conference calls

Understand the client’s service needs and also goals by building a solid ongoing partnership with both the customer as well as market source

Make ideal recommendations for solution improvements and item modifications to enhance client programs

Conduct Plan Manager training

Supply solution according to the published service design for the section

Total and maintain client accounts

Assistance the Plan Enroller with fulfilling Plan Administration standards

Proactively search as well as job to increase possessions and also support customer connections

Gives assistance and information to the Financial Education and learning group and/or National Education Specialist group for continuous education and learning needs

Supply on critical objectives established for Relationship Monitoring group


Experience in the Canadian pension plan sector

Bachelor’s degree favored

Understanding of team retirement as well as non-registered financial savings plans

Understanding of pension and financial investment guidelines as well as regulation

Strong mathematical proficiency is chosen

CEBS – RPA Classification to be completed within 18 months of being in duty


Superior interpersonal, settlement as well as affecting skills

Capability to establish assumptions as well as take care of arguments

Verified capacity to establish priorities, satisfy objectives, job independently, and also to contribute to a synergy

Tried and tested issue fixing and also logical abilities

Confirmed organizational and time monitoring abilities and the verified ability to take care of several jobs as well as focus on responsibilities

Superior composed and spoken interaction abilities

Efficient discussion skills

What inspires you?

You consume about customers, listen, involve and also substitute their benefit.

You think huge, with curiosity to uncover ways to use your agile method as well as enable company end results.

You thrive in groups as well as take pleasure in obtaining things done with each other.

You take possession and also construct services, concentrating on what issues.

You do what is right, work with honesty as well as speak up.

You share your humanity, helping us build a diverse and inclusive work environment for everybody.

What can we offer you?

An affordable wage and also advantages packages.

A development trajectory that extends upwards as well as outward, encouraging you to follow your passions and also find out new abilities.

A focus on growing your occupation course with us.

Versatile job policies and solid work-life balance.

Professional advancement and management chances.

Our commitment to you

Values-first culture
We lead with our Worths daily as well as bring them to life together.

Limitless chance
We create chances to discover and expand at every stage of your career.

Continual development
We invite you to aid redefine the future of economic services.

Providing the pledge of Diversity, Equity and also Addition
We cultivate a comprehensive office where everyone prospers.

Championing Business Citizenship
We develop an organization that benefits all stakeholders as well as has a positive social and environmental influence.


Every career at Manulife/John Hancock provides the possibility to learn brand-new abilities and also move your profession onward. Ready to make an influence someplace? What are you awaiting? Apply today.

About John Hancock and also Manulife.

John Hancock is a device of Manulife Financial Company, a top worldwide economic solutions group that helps people make their decisions easier and also lives better. We run primarily as John Hancock in the USA, as well as Manulife globally, consisting of Canada, Asia and Europe. We offer monetary recommendations, insurance coverage as well as wide range and possession administration remedies for individuals, groups as well as organizations. Possessions under management and also administration by Manulife as well as its subsidiaries were CAD$ 1.3 trillion (US$ 1.1 trillion) as of June 30, 2021. Manulife Financial Firm trades as MFC on the TSX, NYSE, as well as PSE, and also under 945 on the SEHK. Manulife can be found at manulife.com.

One of the largest life insurance firms in the United States, John Hancock supports more than 10 million Americans with a broad range of monetary products, consisting of life insurance policy, annuities, investments, 401( k) plans, as well as education cost savings plans. Added info concerning John Hancock might be discovered at johnhancock.com.

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