Financial Customer Support Representative

  • Retail and wholesaling
  • Full time
  • 1 month ago
  • Canada

Job Description

Financial Customer Support Representative


Customer support. Sales. Financial knowledge sharing. Process & procedures. Reporting
Supply exceptional customer experiences at every communication as well as implement on strategies to continuously build the client experience, in line with CWB’s brand assurance. Provide full-service remedies for customers with the sight to be every customer’s main financial partner. Changing their financial experience into something remarkable, fulfilling as well as monetarily pleasing.
Proactively recognizing client needs to discover chances to be critical to their financial success with recommendations to Account Supervisors.
Examining your precision as well as attention to detail with large quantities of transactions, cash money handling, queries, and communications.
Exercising your economic smarts– assisting customers recognize banking items in a manner that promotes interest as well as true understanding.
Learning as well as increasing your knowledge in a way that adds to your branch’s success.
Spreading positive vibes and also teaming up with a team you’re proud to be a part of.
Abilities that will take you additionally
People first method. You are all about individuals. Be it your clients or your associates– you like communicating as well as connecting with others to supply services and construct genuine, lasting connections.
Organization concentrated. You’re able to see the larger picture. Your client focus permits you to expect clients’ needs to go beyond expectations and also drive chances to truly aid others while growing business.
Agile. You are energized when confronted with obscurity and can adjust your method – with individuals and also issues – to react successfully and effectively in altering problems.
Entrepreneurial. Being accountable as well as taking ownership of your actions as well as their outcomes is something you satisfaction on your own on.
Accurate. You’re very detail oriented. Accuracy is a practiced skill of yours as well as does not diminish in a fast-paced, altering environment.
Understanding seeking & growth minded. You’re a self-starter. You ask inquiries, are eager to learn and also have a genuine passion in banking and exactly how people invest and also utilize their cash.
Highly sound. You’re computer savvy– adequate to move around MS Workplace Collection and other programs with ease.
Fundamental expertise as well as experience to grow from
Some post-secondary courses as well as ideally 1 year of customer service experience coupled with a strong need and dedication to find out as well as grow a profession in the monetary field!

Why collaborate with us?
Champions of Canada’s A lot of Appreciated Company Culture 2021 &
Acknowledged as one of 50 Best Work Environments in Canada by Great Places to Function 2021
& Best Offices for Psychological Wellness in Canada 2021
Values driven people first advantages
At CWB, we understand your life, downtime, family, adventure, recovery, and also future are a fundamental part of you. They are essential to CWB too. That’s why our advantages look after your entire life, family members included.
Wellness matters. We provide an award-winning advantages package that includes crossbreed work environments, day-to-day adaptability, 100% company-funded health protection, healthcare investing account, a versatile health care & generous time-away choices to unplug, rest & recover. Bring your entire self to function. Addition is a journey requiring technique & experience to result in an effective outcome. Your viewpoint matters & voice will certainly be heard. Find a community within the CWB family members in our worker stood for groups. Profession growth. We invest in our staff members’ development to help them reach their specialist goals with company vast Coaching services. Strategic job style is an investment in our core property– our people. Development. Discover. Grow. Improve

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