Full Job Description
Do you have a passion for new and amazing across the country business ventures? Would you love to be part of a team that’s increasing from coast to shore in Canada? Do you intend to play an important duty in transforming the landscape of amusement in Canada? Since I have your interest and also have peaked your passion– let’s tell you a bit about this revolutionary brand-new principle called The Rec Room.
The principle features a vast array of home entertainment choices: a big destinations area featuring state of the art simulation video games, redemption gaming for rewards, as well as a variety of entertainment video games consisting of luxury bowling, billiards, shuffleboard and ping pong. There is an auditorium-style location offering live home entertainment– musical acts, bands as well as comedians– and likewise includes a theatre-sized, hd screen for capturing the video game or enjoying a wide range of various other amusement programs. The Rec Room offers a high end laid-back eating setting, including an open kitchen as well as a modern food selection offering every person’s favourites, in addition to an “eatertainment-style” idea in the video games location. A large centre bar area with surrounding phase includes excellent electronic displays as well as works as the gathering place for viewing the big game or other significant events. The Rec Room integrates an advanced interactive technology system that boosts all elements of the home entertainment experience.
Cineplex Home entertainment, headquartered in Toronto, Ontario, is currently hiring for the setting of Dining establishment Solution Manager– The Rec Room Brentwood, reporting to the Elder Service Supervisor. This position will be based at The Rec Room Brentwood, 1920 Willingdon Ave, Burnaby, BC.
Responsible for establishing and also preserving excellent visitor solution and also offering an extraordinary guest experience throughout all departments in the venue.
Responsible for preserving the seamless operation of all Amusement, Food and also Drink, Guest Service and retail procedure within the Rec Room.
Ensure that the facility constantly fulfills the Rec Room and legal tidiness as well as security criteria; this consists of regular tracking of the restaurant, pc gaming flooring, redemption, mezzanine video gaming areas, and also washrooms.
Responsible for finishing daily, weekly, regular monthly checklists and guaranteeing examinations depend on date according to interior and also external (regulative bodies) needs.
Guarantee gaming campaigns are carried out as necessary to drive economic efficiency while keeping expenses in line.
Responsible for implementing Teams & Occasions within venue, giving remarkable visitor service.
ruit, meeting, train and trainer venue administration, as well as proactively prepare for succession.
Evaluate as well as do something about it to boost department turnover and also increase staff member morale by developing a helpful staff member focused environment.
Strategy, evaluate and also check operations in guest encountering locations to make best use of sales and also earnings with the efficient implementation of Firm programs and also the upkeep of Company criteria.
Drive sales via expert execution, taking care of staffing and also operational strategies to guarantee profitability.
Handle the supply and shrinking of all assigned divisions by making certain all stock counts (weekly, regular monthly & year-end) are properly finished on time, and actioned when variances go beyond budgeted quantities.
Carry out all business programs as well as service requirements on an ongoing basis as well as provide feedback to the Elder Solution Supervisor to boost the Guest solution experience.
Ensure all Gamers and also department cashiers stick to all money handling plans as well as treatments.
1-3 years of experience handling a high volume dining establishment or location with the key emphasis getting on guest solution quality.
Post-Secondary education and learning, in organization and/or hospitality preferred.
Ability to evaluate as well as translate the demands of clients as well as supply the proper alternatives, options, as well as resolutions required.
Experience in all facets of customer service and people management.
Shown ability to lead a team during high volume business durations in numerous departments.
Solid functioning understanding of restaurant industry principles, methods, methods, and methods.
Capacity to monitor employees, including organizing, focusing on, and organizing work
Strong dispute resolution, arrangement, and objection handling skills.
Capability to respond rapidly in a dynamic and also transforming setting.
Very adaptable, with strong interpersonal skills that permit one to function properly in a varied workplace.
Some travel may be needed.
Capacity to participate in and also perform discussions.
Representing extended periods of time.
Direct exposure to hot grill or stove with temperatures as high as 350-500F.
Exposure to walk-in refrigerator with temperature levels as low as 40ºF.
Direct exposure to walk-in freezer with temperature levels as low as 0ºF.
Manual dexterity needed to utilize desktop as well as peripherals.
Prolonged hrs as required.
Inclusion & Diversity
Cineplex is a level playing field employer with a commitment to hiring as well as preserving a diverse workforce. We encourage as well as welcome applications from all intersectional profession. The collective amount of our individual differences, experiences, knowledge, advancement, self-expression, distinct abilities, and also skill stands for a significant part of our society. By valuing a varied workforce, we apply hiring methods that are fair as well as fair.
Cineplex is associated with home entertainment. Called Canada’s largest as well as most ingenious movie exhibitor, we’re a lot greater than motion pictures– operating The Rec Room, Canada’s much-loved location for ‘Eats & Enjoyment’ and Playdium, particularly designed for teenagers and also families.
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