Job Description

Client Care Expert – Lakeview Pet Medical Facility

Job Summary:

Lakeview Animal Healthcare facility is presently inviting a part-time Client Care Professional to join our team. This is an outstanding possibility for an organized, inspired, and also empathetic individual to join us in a very important assistance role for the entire healthcare facility. In this function you will assist our customers and also their pet dogs really feel invited as well as appreciated!

Superb customer care skills; a genuine aptitude for placing individuals secure as well as creating an inviting setting
Capability to address a multiline phone system and also track as well as publication consultations effectively
Positioning outgoing contact us to pet moms and dads for follow-up as well as future appointment reservations
React as well as handle email communication; clients, referring veterinarians & inner workplace messages
Admitting and also releasing pet dog patients
Invoicing/billing; producing estimates, getting animal proprietor verification and handling repayments
Arranging visits
General housekeeping tasks; sanitation of function location, family pet holding areas as well as typical locations
Willingness to read more pertaining to; veterinary services, updated medical workplace procedures and assisting the Vet personnel with numerous jobs and also therapies
Previous client service or front desk experience in friendliness is a property!
No experience with pets, no problem, so long as you love pets!

What VCA Canada Offers

Join our team and you will make a substantial distinction in the lives of pet dogs and their households! With a comprehensive network of medical facilities throughout Canada, each location offers a varied experience, a regional neighborhood feel, and also a caring society you can flourish in: We have the ideal suitable for you!

• RRSP Company 5% Group Match Program! Saving for your future simply obtained easier!
• A caring society of Health as well as Appreciation!
• Competitive wages and also benefits!
• Yearly consistent allowance
• Extraordinary career advancement: there is space to grow below!
• Employee Assistance Program
• Reference Bonus Benefits
• Opportunities to repay in your neighborhood with VCA initiatives
• Generous individual pet dog care discount rates
• And additional rewards like buying discounts as well as amazing wellness apps!